Bucharest, Romania

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

How does this work?

After your order is placed, you will receive a brief sheet for you to complete and send it to us. We will evaluate your input, clarify where needed and inform you on the actual cost, delivery time and start working once you have agreed.

Can I build my custom mix of items?

Yes, of course, in the brief sheet you will have a list of included materials but if you need any others you can add them and we will modify the costs accordingly.

How long will delivery take?

We will deliver the hi-res graphic package as soon as the payment is confirmed. The initial visual proposal will be communicated to you upon analysis of the brief sheet.

Do I receive an invoice for my order?

Yes you do. Before starting the project, we will issue an invoice on 50% of the total amount with your company details. After the project is finished and we have your OK, we will send you the second invoice prior to releasing the hi-res files.

Do I have free of charge revisions?

Yes you have 2 revisions included, free of charge, as long as the changed requested do not alter the initial brief. If you need to revise the brief, extra charges will be requested depending on the depth of the revision.

Send us an email

Please use the contact form above for any questions. We will get back to you as soon as possible.